Privacy Policy
Effective Date: 1 July 2025
At Munashe Group, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting or using our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal information:

- Full name
- Contact details (email address, phone number)
- Delivery and billing addresses
- Company name (if applicable)
- Payment information (processed securely via third-party providers)
- Browsing data through cookies (e.g., pages visited, time spent, and device type)

We collect this information to ensure efficient order processing, communication, delivery, and customer support.

2. How We Use Your Information

Your information is used for the following purposes:

- To process and fulfil orders
- To communicate with you regarding orders, deliveries, or customer support queries
- To improve our website and user experience
- To send important updates or promotional material (only with your consent)
- To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Data Protection & Security

Munashe Group takes data security seriously and uses industry-standard measures to protect your information:

- SSL encryption to protect data during transmission
- Secure third-party payment gateways for processing transactions
- Firewalls and regular security updates to protect our website infrastructure
- Restricted access to customer information within our company

4. Sharing of Information

We only share your information with trusted third-party service providers where necessary, such as:

- Courier and delivery services (to fulfil your orders)
- Payment processors (to securely handle transactions)
- IT service providers (to maintain and improve our website)

All third-party providers are required to uphold strict data protection standards in line with South African privacy laws (POPIA).

5. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and your continued use of our website indicates acceptance of any updates.

6. Contact Us

If you have questions or concerns regarding your privacy or how your data is handled, please contact us on Admin@munashegroup.co.za

Our Delivery and Shipping Policy
Our Returns Policy